Refund and Return Policy
Effective Date: February 20, 2025

At YAYTOPIC, we are dedicated to providing you with premium-quality luxury rings and a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward Refund and Return Policy to ensure your peace of mind.

1. Eligibility for Returns and Refunds

We accept returns and provide refunds under the following conditions:

  • Return Window: Items must be returned within 30 days from the date of delivery.
  • Condition of Items: Returned products must be unused, unworn, and in their original packaging with all tags, certificates, and accessories intact.
  • Proof of Purchase: A valid order confirmation or receipt is required to process any return or refund.
  • Non-Returnable Items:
    • Customized or engraved items.
    • Items purchased on clearance or promotional discounts.
    • Gift cards or vouchers.
    • Items damaged due to misuse or improper care.

2. How to Initiate a Return

To request a return, follow these simple steps:

  1. Contact Us: Email us at contact@yaytopic.xyz or call +1 423-638-6781 with your order number and reason for return.
  2. Approval Process: Once your return request is approved, you will receive a Return Authorization Number (RAN) and detailed shipping instructions.
  3. Packaging & Shipping: Securely package the item in its original box and ship it to the address provided. Ensure the RAN is clearly indicated on the package.

Return Address:
YAYTOPIC
595 Raver Croft Drive, Greeneville, Tennessee, United States

3. Refund Process

Once we receive and inspect your returned item:

  • Inspection Time: It may take 5-7 business days to inspect the product for eligibility.
  • Refund Method: Approved refunds will be issued via the original payment method (credit card, PayPal, etc.) within 7-10 business days.
  • Partial Refunds: Items that show slight wear or are missing parts may be eligible for a partial refund.

Note: Shipping fees, handling charges, and any applicable customs duties are non-refundable.

4. Exchanges

We only offer exchanges for defective or damaged items. If you need an exchange:

  1. Contact us within 7 days of receiving the item.
  2. Once approved, we will send you a replacement at no additional cost.

5. Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately:

  • Provide clear photos of the damaged product and packaging.
  • We will arrange a free replacement or issue a full refund, including shipping fees.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check your bank account again.
  2. Contact your credit card provider, as processing times may vary.
  3. If the issue persists, contact us at contact@yaytopic.xyz.

7. Cancellations

  • Order Changes: You may cancel or modify your order within 24 hours of purchase.
  • After 24 Hours: Orders in processing cannot be canceled but may qualify for return after delivery.

8. International Returns

International returns are accepted, but customers are responsible for:

  • Return shipping costs.
  • Applicable duties and taxes.

We recommend using a trackable and insured shipping method for your return.Contact Us

For any questions or assistance with your refund or return, reach out to us:

YAYTOPIC
Address: 595 Raver Croft Drive, Greeneville, Tennessee, United States
Phone: +1 423-638-6781
Email: contact@yaytopic.xyz
Website: https://yaytopic.xyz/