Delivery Policy
Effective Date: February 20, 2025

At YAYTOPIC, we are committed to delivering your luxury rings safely and efficiently. This Delivery Policy outlines the terms related to shipping, delivery times, fees, and responsibilities. By placing an order on https://yaytopic.xyz/, you agree to the terms outlined below.

1. Shipping Locations

We offer domestic and international delivery:

  • Domestic Shipping: Available within the United States.
  • International Shipping: We deliver to select countries worldwide. Availability will be confirmed at checkout.

2. Processing Time

  • Standard Orders: Processed within 1-3 business days (Monday to Friday, excluding holidays).
  • Customized Orders: Engraved or personalized items may require 5-10 business days for processing.

Note: Orders placed after 2:00 PM (EST) or on weekends will be processed the next business day.

3. Delivery Timeframes

Estimated delivery times begin once your order is processed and shipped:

  • United States: 3-7 business days.
  • International: 10-15 business days (varies by location and customs).

Note: Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and order size:

  • Standard Domestic Shipping: Starts at $9.99.
  • International Shipping: Starts at $24.99 (varies by region).
  • Free Shipping: Available on domestic orders over $150 during promotional periods.

5. Order Tracking

  • Once your order is shipped, you will receive an email confirmation with a tracking number.
  • You can track your shipment through our Order Tracking Page or directly on the carrier’s website.

6. Delivery Issues

6.1 Incorrect Address:

  • Ensure your shipping address is accurate before completing your purchase.
  • We are not responsible for orders lost due to incorrect or incomplete addresses.

6.2 Lost or Delayed Packages:

  • If your package is delayed, please allow up to 10 business days before contacting us.
  • If the carrier confirms the package is lost, contact us at contact@yaytopic.xyz for assistance.

6.3 Damaged Packages:

  • If your package arrives damaged, contact us immediately with photos of the packaging and product for prompt assistance.

7. International Delivery Considerations

7.1 Customs and Duties:

  • International customers are responsible for customs duties and taxes imposed by their local authorities.
  • YAYTOPIC is not liable for additional charges incurred during customs clearance.

7.2 Delivery Restrictions:

  • Some items may be restricted or prohibited by local regulations. Please check your country’s import policies before purchasing.

8. Failed Delivery Attempts

  • Carriers typically make 2-3 delivery attempts. If unsuccessful, your package may be held at a local facility for pickup.
  • If your package is returned to us due to failed delivery, you will be responsible for reshipping fees.

9. Changes or Cancellations

  • Modifying Delivery Details: You may request changes to your shipping address within 24 hours of placing your order.
  • Order Cancellations: Cancellations are allowed within 24 hours of placing an order. After this, orders will proceed to shipping and cannot be modified.

10. Contact Information

For questions or concerns regarding our Delivery Policy, reach out to us:

YAYTOPIC